Effective Date: 15/07/2025
Website: www.patnabites.com

At Patna Bites, we are committed to delivering your favorite Bihari snacks fresh, fast, and safely to your doorstep. Please read our shipping policy below to understand how we process and deliver your orders.

1. Shipping Locations

We currently ship our products across India.
We do not offer international shipping at this time.

2. Shipping Partners

We have partnered with trusted courier services like Shiprocket to ensure timely and reliable delivery of your products.

3. Processing Time

Orders are typically processed and dispatched within 1–2 business days of successful payment.
Orders placed on Sundays or public holidays will be processed on the next working day.

4. Delivery Time

The estimated delivery time is 3–7 business days, depending on your location.
Metro cities may receive orders faster, while remote or rural areas may take longer.

5. Shipping Charges

We offer standard shipping at a reasonable flat rate across India.
Any shipping charges (if applicable) will be displayed at checkout before you complete your order.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status in real time.

7. Packaging

All products are carefully packed to maintain freshness and prevent damage during transit.
In case of perishable or delicate items like Thekua or Gujiya, we use food-safe and secure packaging.

8. Delays

While we strive to meet delivery timelines, delays can occur due to unforeseen circumstances such as weather, strikes, or courier issues.
We will keep you informed in such cases and ensure support until delivery.

9. Delivery Issues

If your package is delayed, missing, or damaged, please contact us at contact@patnabites.com within 24 hours of delivery for assistance.

10. Contact Us

For questions related to shipping or order tracking, reach out to us at:
📧 Email: contact@patnabites.com
🌐 Website: www.patnabites.com