Effective Date: 15/07/2025
Website: www.patnabites.com
Brand Name: Patna Bites

At Patna Bites, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping address, billing information.
  • Payment Information: Processed securely through third-party gateways (e.g., PhonePe, Razorpay); we do not store your card or UPI details.
  • Order History: Products you purchase, frequency of orders, etc.
  • Device & Log Data: IP address, browser type, pages visited, time spent, etc., for analytics purposes.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Improve our website and customer service
  • Respond to your inquiries or feedback
  • Share promotional offers (only if you opt-in)

3. How We Protect Your Data

We implement strong security measures to keep your personal data safe:

  • SSL encryption for secure browsing and transactions
  • Restricted access to your personal information
  • Regular security audits and updates

4. Sharing Your Information

We do not sell or rent your personal data. We only share your data with:

  • Logistics partners to ensure delivery of your products
  • Payment gateways to process transactions
  • Legal authorities if required by law

5. Your Rights

You can:

  • Request to view, update, or delete your personal information
  • Unsubscribe from our marketing emails at any time

6. Cookies

We use cookies to enhance your browsing experience, understand customer behavior, and improve our services. You can modify your browser settings to disable cookies.

7. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about our privacy practices, please contact us:
📧 Email: contact@patnabites.com
🌐 Website: www.patnabites.com