Effective Date: 15/07/2025
Website: www.patnabites.com
Brand: Patna Bites

Please read these Terms of Use carefully before using our website. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use our site.

1. Use of Website

Patna Bites provides a platform for customers to browse and purchase traditional Bihari snacks and food products online. You must be at least 18 years old or have permission from a guardian to use this website.

2. Product Information

We strive to provide accurate descriptions, images, and prices of our products. However, there may be slight variations due to handmade preparation or packaging changes. All prices are in INR (Indian Rupees) and include applicable taxes unless stated otherwise.

3. Orders & Payments

Orders can be placed online through our website. Payment methods include UPI, PhonePe, credit/debit cards, and other secure gateways. Once an order is confirmed, it cannot be modified. We reserve the right to cancel any order due to stock issues, errors in pricing, or fraudulent activity.

4. Shipping & Delivery

We ship products across India through trusted logistics partners. Delivery typically takes 3–7 working days depending on your location. Detailed shipping terms are available on our Shipping Policy page.

5. Returns & Refunds

We only accept returns for damaged or incorrect items, and you must notify us within 24 hours of receiving the order. Please refer to our Refund & Return Policy for more details.

6. Intellectual Property

All content on this website, including images, text, logo, and graphics, is the property of Patna Bites and may not be used, copied, or reproduced without written permission.

7. User Behavior

You agree not to misuse the website in any way, including spreading malware, sending spam, attempting unauthorized access, or violating any laws.

8. Limitation of Liability

Patna Bites shall not be held responsible for any indirect, incidental, or consequential damages arising out of the use of our website or products.

9. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be updated on this page, and your continued use of the site constitutes your acceptance of those changes.

10. Contact Us

If you have any questions about these Terms, you can reach us at:
📧 Email: contact@patnabites.com
🌐 Website: www.patnabites.com